Get in Touch
We're here to help with your vision needs. Reach out to our team of expert opticians and customer care specialists.
- PHONE: 1 888 712-8345
- EMAIL: [email protected]
- ADDRESS: 9103 132nd Avenue North, Largo, FL 33773, USA
- HOURS: Mon - Fri: 9:00 AM - 6:00 PM
Frequently Asked Questions
How can I track my current order?
Once your lenses ship from our lab, you will receive a confirmation email with tracking. You can also check order status on our website using your order number and email.
What is your return and refund policy?
We believe in a hassle-free experience. See our Shipping & Returns page for timelines, conditions, and our satisfaction guarantee.
Do I have to pay to ship my frames to you?
Lens replacement shipping details are provided during checkout and in your order confirmation email.
What if my frames break during the replacement process?
Our lab handles frames with care. Contact support immediately if you have concerns — we are here to help.